Booking through an agent: what to check
HopTrip · Reviewed
The comparison website, ticket seller and operating airline may be different businesses. HopTrip shows recorded price observations and links to a partner. Before paying, establish who sells your chosen trip and where you will manage the booking afterwards.
Image source and licence
Cropped and resized by HopTrip; WebP format. This adapted photograph is shared under the same licence as the original.
Illustrative photograph, not a statement of current conditions or availability.
Compare the final booking total
Note the seller’s name, payment currency, all flight legs, passengers and selected extras. Check whether services such as check-in, flexible changes or help from the agent are optional, and exactly what they include. Compare the full amount with another booking channel under the same conditions.
For two flights, ask whether they form one through-ticket itinerary or separate bookings. A single order summary does not confirm the connection arrangements.
Access to the airline booking
Ryanair states that bookings identified as coming from an unauthorised intermediary may require passenger verification. It also describes problems when an agent supplies its own email or payment details instead of the traveller’s. These are the rules of this airline and sales channel, not a statement about every intermediary.
After purchase, check that you have the airline booking reference, not just the seller’s order number. Verify passenger names and contact details you can access. Complete procedures requiring documents only through the official channel specified by the airline.
Change handling depends on purchase channel
Under its cancellation procedure within 24 hours, LOT directs customers who bought through an agency or another seller to the ticket issuer to check whether the procedure applies. Do not assume that an option shown on the airline website works identically with every agent.
Before payment, find the agent’s contact details, service hours and fee rules, as well as the airline’s charges. Keep the confirmation and fare conditions. This page does not promise a particular refund or resolve an individual complaint.
Where the role of HopTrip ends
An affiliate commission does not mean HopTrip issues tickets or changes bookings. Resolve purchase questions through the channel named on your confirmation. Check any difference between a recorded price and the current basket before payment: a catalogue offer does not reserve a seat.
Check for updates before travelling
Information checked on 2026-09-23. Timetables, prices, opening hours and admission rules may change. Official sources are linked beside the relevant guide sections. Check them for your travel dates.